Infectious Disease Disinfection
EPA-registered products are applied across all surfaces during infectious disease disinfection.
See infectious disease disinfectionGet high-touch surfaces cleaned and disinfected in a home, office, rental or shared space in Central Business District after illness or possible exposure. EPA-registered products are used according to their labels.
COVID-19 and virus disinfection is a focused cleaning service for frequently touched surfaces and affected areas after illness or suspected exposure. It combines soil removal with an EPA-registered disinfectant used for the full contact time on its label.
The service can cover a home, office, school, restaurant, rental, care setting or other shared space. Cleanup technicians identify touch points such as door knobs, counters, light switches, desks, restroom fixtures and shared equipment. They also consider nearby surfaces that people may touch while moving through the property.
You may hear this service described as biohazard remediation, COVID-19 decontamination, infectious disease cleanup, coronavirus cleaning or biohazard decontamination. It differs from routine janitorial work because cleanup crews follow product directions, wear protective equipment and work from a written scope that allows each task to be checked. Remediation is not a substitute for handwashing, building ventilation, fresh air or staying home if you are sick.

Records identify the disinfectant and its label contact time, helping you understand what the property received so you can move forward on plans for reopening.
Before work begins, you can verify every room, surface and sensitive material included in the cleaning service. Comparing the stated work is easier when the scope is clear.
For homes, shared properties, rentals, offices and restaurants, the scope can reflect the setting instead of using one approach for every situation.
Technicians use protective gear, respect personal property and can arrive in unmarked vehicles when discretion matters to you or your loved ones.
A documented cleaning process for each room may be useful after an illness, suspected exposure or repeated occupancy by many people. Common reasons to arrange COVID-19 disinfection include:
After illness is reported or before another approved use, property owners may schedule cleaning for hotels, apartments or short-term rentals.
After an illness, surfaces touched often throughout bedrooms, kitchens, bathrooms and common living spaces require careful cleaning.
Treatment of meeting rooms, desks, shared devices, restrooms and break areas can occur before routine use restarts.
Gyms, retailers and businesses serving the public may require targeted cleaning for equipment, counters and other high-touch areas.
Limit access to the property area first, then gather clear facts about the rooms affected. Before the cleanup team enters, follow these steps:
Call (888) 351-0904Published guides do not list a separate COVID-19 price. Comparable published infectious disease disinfection guides range from $1,000 to $10,000. The actual scope depends on the space, the type of germ, the number of rooms and surfaces, air-system work and whether testing is requested.
These national ranges are taken from published cost guides, rather than a property visit. After an on-site assessment, the price for your property is determined and shared with you before cleanup begins.
Ask about cost: (888) 351-0904Whether coverage applies depends on the policy and why cleaning is required. Preventive coronavirus cleaning should not be assumed to qualify under business, renters or homeowners insurance. When circumstances permit, check with the insurance company before the work starts.
A policy may treat standard disinfection as property maintenance rather than covered damage. Ask if your policy treats another event differently from a documented illness.
Store the product information, work scope, invoice and photographs. These records support insurance assistance and help insurance companies check what work was requested and completed.
A business owner should not depend on coverage before asking the insurance company about exclusions, required documents, deductibles and communicable disease language.
The lease, the location of the affected area and local rules can shape who arranges cleaning in a rental or common area.
The work of coronavirus biohazard decontamination proceeds in a controlled order: assess the space, clean it, disinfect it and conduct a final check. Product labels guide the entire process and determine how the different surfaces receive treatment.
Before beginning, technicians examine high-touch spots, sensitive materials, room use and occupancy history with you.
The work area is marked or closed as needed, and technicians select gloves, eye protection and other protective equipment for the products and setting.
Visible dirt and dust come off before disinfection because soil may prevent even contact between the disinfectant and surface.
Label directions determine the coverage and concentration when compatible surfaces are treated with an EPA-registered disinfectant.
Instead of an immediate wipe after spraying, the treated material stays wet throughout the contact time on the label.
Instead of soaking them in a general spray, technicians treat shared electronics, soft materials and unfinished wood with item-specific methods.
The checklist is checked room by room, with special attention to door pulls, switches, fixtures and shared equipment.
You receive the completed scope and product information, plus instructions about drying, ventilation and when the treated area can be used.
Phone any hour. A COVID-19 and virus disinfection specialist answers, explains the steps and agrees a start time with you.
Illness exposure, incorrect chemical use and missed surface areas are the primary risks during disinfection. Careful planning reduces contact that can be avoided and limits serious health concerns, but it does not suggest that cleaning surfaces eliminates every way an illness may spread.
Frequently missed spots include remotes, shared tools, door plates and faucet controls. A checklist for each room helps cover the entire affected area.
Cleaners who enter a room occupied recently may come close to contaminated belongings or someone who is ill. Access control and suitable protective gear reduce unnecessary contact during the work.
Safety does not always increase with more chemical. The wrong product, poor ventilation or mixed cleaners can irritate people and damage wood, fabric, electronics or finished surfaces.
Can you clean it yourself? When nobody is presently ill and no unusual exposure concern exists at the property, standard cleaning could be sufficient. For a known illness, a large shared space, sensitive surfaces or a workplace that needs a clear scope, professional cleanup can help you follow product labels and cover the important touch points.
A targeted residential cleaning may last several hours. A larger office or commercial property with multiple rooms may need more time, sometimes across stages. Required contact times, room count, furniture volume and surface compatibility all affect the schedule.
| Scene | Typical time on site |
|---|---|
| Focused home area | Often completed during one scheduled visit |
| A small workplace or multiple rooms | Could take half a day or more |
| Large or occupied commercial property | Frequently divided into stages based on access |
Neither COVID-19 nor other viruses cause an odor that confirms whether the room is clean. Using fragrance, fog or deodorizer alone is not an alternative to removing soil, treating all frequent touch points and allowing disinfectant to remain for its contact time.
Make a separate plan for air quality and odor instead of treating them as part of surface disinfection. Ventilation can remove product fumes following treatment. Staff at the building can check its filtration settings and outdoor air. When mold, sewage backup, water damage or some other source causes the smell, address it through separate cleanup or restoration services, not additional disinfectant.
Use an EPA-registered disinfectant that is appropriate for the target virus and surface, and follow the label for dilution, application and full contact time.
Where you may apply the disinfectant, the ventilation required and the protective equipment to wear are all controlled by its label.
Federal OSHA sets worker handling and protection requirements in Bloodborne Pathogens Standard 29 CFR 1910.1030 when potentially infectious materials or blood are found too.
Louisiana treats soaked materials from a biohazard scene as potentially infectious biomedical waste. Louisiana Department of Health sanitary code rules control how it is packaged, stored and transported, so it cannot go in household trash.
The full COVID-19 and virus disinfection guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in Orleans Parish.
Read the full COVID-19 and virus disinfection guide
Containment, entry and cleanup plans can be influenced by local housing, population and access details.
University Medical Center New Orleans is about 0.8 miles from Central Business District, which is useful to know when an exposure or injury needs medical attention.
Nearby communities include Warehouse District, French Quarter, and French Market, useful geographic references when explaining a property location to a cleanup crew.
Properties within this New Orleans neighborhood may share alleys, entries, or parking, so equipment movement should be planned around nearby residents.
During your call, ask whether cleanup is available in surrounding communities and ZIP codes.
EPA-registered products are applied across all surfaces during infectious disease disinfection.
See infectious disease disinfection
Homes, care environments and gyms receive cleanup for MRSA, C. diff and norovirus.
See mrsa, c. diff and norovirus cleanup
Planning for industrial and commercial biohazard cleanup considers operations and access to the site.
See commercial and industrial biohazard cleanup
Clinics, healthcare facilities and care homes receive biohazard cleanup.
See hospital and healthcare biohazard cleanup
After exposure or injury, workplace biohazard cleanup covers offices and other work sites.
See office and workplace biohazard cleanup
Biohazard cleanup for daycares and schools takes place outside classroom hours.
See school and daycare biohazard cleanup
Biohazard cleanup addresses Airbnb accommodations, hotels and other rental units.
See hotel, airbnb and rental biohazard cleanup
Cleanup treats biohazards on upholstery and carpeting, or removes affected materials safely when needed.
See biohazard carpet and upholstery cleaningOne visit may be enough to finish a focused area in a home. A large office, school or commercial property can take longer or be divided into stages. Timing depends on room count, furnishings, sensitive surfaces, product contact times and access. Have the scope list the areas being treated and all guidance about reentering them.
When surface type, alcohol concentration and wet contact duration are suitable, the coronavirus responsible for COVID-19 may be inactivated. For hard surfaces, use an EPA-registered product or another product recommended by the surface maker, and follow its label. Avoid spraying alcohol by any heat source or flame, and allow more than a quick wipe when sufficient contact time is required.
The virus that causes COVID-19 is a biological agent, so work in the presence of known illness calls for precautions against exposure. The exact cleanup category depends on the setting and whether blood, bodily fluids or regulated waste are also present. Do not treat standard surface disinfection as equivalent to hazardous waste removal or blood cleanup.
Begin in the rooms the ill person used and at the surfaces they touched. Keep other people away, clean visible soil and disinfect compatible hard surfaces according to the product label. Use each suitable fabric's care guidance for washing. Professional help can support cleaning of big shared spaces, delicate materials or any room-specific scope requiring records.
Insurance coverage is not automatic. Some policies may classify preventive or routine disinfection as maintenance but assess another event under different terms. Call your insurance company, explain why the work is needed and ask about exclusions, the deductible and required records. Save photos, the product list, your invoice and the scope for assessment of the claim.
Because viruses are capable of causing disease, they can qualify as biological hazards. The level of risk depends on the virus, route of exposure, setting and task. A disinfection plan should match the actual hazard. Protective equipment, access control, cleaning and an appropriate disinfectant all have roles, but no single step replaces the others.
Crews carry out respectful, discreet COVID-19 and virus disinfection, arrive in unmarked vehicles and take calls 24 hours a day.